Amazon Treasure Truck is a deal-of-the-day service available in select cities across the United States. The truck carries a selection of discounted items for a limited time, which customers can purchase using the Amazon app.
To find out if the Amazon Treasure Truck is coming to your city, check the schedule on the Amazon website. When the truck arrives in your town, you can see what items are available for purchase, add them to your cart, and checkout using the Amazon app.
Amazon also offers a treasure truck text service, a great way to get notified about upcoming sales events, ask questions, or get help with anything you need.
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What Happens if You Miss Amazon Treasure Truck?
If you miss the Amazon Treasure Truck, don’t worry. You can still view the items available by clicking on the “Treasure Truck” tab on the Amazon website. You can also sign up for text alerts to ensure you never miss a deal.
Do You Have To Pay for Amazon Treasure Truck?
Treasure Truck is a free, subscription-based service offered to Amazon customers in the US and UK. It notifies subscribers of hand-selected offers and experiences via SMS. Once you subscribe, you’ll receive text messages alerting you to special deals and experiences in your area. Show up at the designated location and time and present your ID to take advantage of the offer. You can unsubscribe from the service anytime by replying “STOP” to any text message.
Can Amazon Treasure Truck Items Be Returned?
When you buy something from Amazon Treasure Truck, you’re covered by the same excellent return policy as any other item you purchase from Amazon.com. To return your Treasure Truck purchases, visit “Your Orders” on the website or app, select the item you want to return, and follow the instructions.
What Time Does the Amazon Truck Come?
When the Amazon truck comes with your latest delivery, delivery times can vary depending on your location. Deliveries can occur between 6:00 am and 10:00 pm local time. However, to avoid disturbing you, drivers will only knock on the door, ring the doorbell, or directly contact you for delivery between 8:00 am – 8:00 pm local time unless your delivery is scheduled or requires a signature. So watch for the truck between 8:00 am and 8:00 pm if you’re expecting a delivery from Amazon.
Does Amazon Replace Stolen Packages and What Happens if They Fail to Deliver on Time?
Amazon’s A-to-Z Guarantee protects customers from various losses, including stolen packages. Amazon Prime customers are also eligible for the “Prime Pantry” service, which delivers groceries and other household items. According to Amazon’s customer service page, they will “work with you and the delivery carrier to attempt to locate and deliver your package.” You can contact Amazon customer service to file a claim if your package is stolen.
To file a claim, have your order number and shipping address ready when you call. You may also need to provide a police report if one was filed. Sometimes, Amazon may require additional information or documentation before processing your claim. However, they state they will “make every effort to recover your stolen property.” So if your package is missing, don’t worry; Amazon may be able to assist.
What Happens if Amazon Fails to Deliver on Time?
If Amazon fails to deliver on time, they will automatically refund your delivery charges. The refund will go to your Amazon Pay balance. If you choose to pay on delivery (POD), you will first pay the total order cost and then receive a delivery refund. This policy ensures customer satisfaction with their Amazon experience. Therefore, if you’re ever concerned that your package won’t arrive on time, you can rest assured knowing that Amazon has your back.
How to Check the Delivery Status of Your Amazon Package?
Amazon provides package tracking for all customers. To check how many stops away your Amazon package is, select “Track Package” from Your Orders or your shipment confirmation email. On the day of delivery, you can see the map when the driver is getting close to you. If you sign up for delivery alerts on the app, Amazon will notify you when the map is available to view.
This feature lets you track your package in real time, so you can be home when it arrives. You can also use Amazon Map Tracking to find out where your package was delivered if you missed the delivery. Select the tracking number from Your Orders and enter it into the search bar on the Amazon Map Tracking page.
What to Do if Your Amazon Package Was Stolen?
If your Amazon package has ever arrived empty or not at all, there are others. Unfortunately, porch pirates are becoming more common. If your Amazon package was stolen, you could file a claim with Amazon, and they will send you a replacement order or issue a refund.
To file a claim, sign in to your Amazon account and click “Your Orders.” Find the order in question and select “Problem with Order.” You will then be prompted to choose the issue with your order. Enter that your package has not arrived, and then hit “Request Refund” and submit. Amazon will review your claim and reply within 3-5 business days. In the meantime, keep an eye on your porch, and consider investing in a security camera to deter porch pirates.
Conclusion
As demonstrated, Amazon Treasure Truck is an excellent way to get fantastic deals. Watch for the truck in your area and have your order number and shipping address ready when you call customer service. If you ever worry about your package arriving on time or being stolen, don’t worry. Amazon has got you covered.
